We proudly stand behind all of our products. If you are dissatisfied with your purchase in any way, we will happily provide a full refund within 60 days from the date the order was delivered.
IMPORTANT NOTES
- Merchandise must be returned within 60 days of the delivery date
- Items cannot be worn, washed, or altered
- Original tags must be attached
- Returns will not be accepted without prior authorization
To initiate a refund & free return
- Email info@AudreyLiz.com with your purchase information in the body of the email: Name, Order Number, Item Description, Quantity, Reason For Return
- We will email you a pre-paid shipping label.
- Print the shipping label via a link in the email.
- Pack your item in the original packaging and attach the pre-paid shipping label to the outside of your sealed package. Be sure to remove or cover any old labels with the new one.
- Arrange for the package to be picked-up with the designated shipping company, OR drop off the package at the closest location near you.
- We will send you an email once the return package has been received and your refund has been processed. It can take up to 2 weeks for us to receive and process refunds. You may contact us at info@AudreyLiz.com with any questions about the status of your refund. Please include your order number in the email.
